Terms & Conditions

1. Agreement and operator

Cormerion Luxe Manor Pty Ltd, ACN 674 921 385 ("Cormerion Luxe Manor", "we", "us" or "our") operates this website and the hospitality services presented through it from 17 Maribyrnong Road, Moonee Ponds, VIC 3039, Australia. This document should be read together with the other legal notices available on this website. We aim to explain our practices in clear language while preserving the rights and obligations that apply under Australian law and, where relevant to visitors in the European Economic Area, the United Kingdom or Switzerland, the General Data Protection Regulation and equivalent privacy requirements.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, you should discontinue use of the website. If you use the website on behalf of an organisation, you confirm that you are authorised to bind that organisation to these terms.

2. Website purpose

The website provides general information about Cormerion Luxe Manor, accommodation, casino hotel leisure, dining, events, relaxation facilities and guest services. Website content is informational and does not itself guarantee availability, pricing, admission, reservation acceptance or a particular service outcome unless expressly confirmed through an authorised booking or written confirmation.

3. Eligibility and age restrictions

You must have legal capacity to use services that create contractual obligations. Access to any casino-related area is strictly subject to applicable age, identity, venue and responsible entertainment requirements. Nothing on the website overrides local law, venue rules or a lawful request by staff responsible for security and guest welfare.

4. Reservations and enquiries

An enquiry is not a confirmed reservation. A reservation becomes binding only when accepted through an authorised process and any required deposit, guarantee or confirmation requirements have been satisfied. Specific booking conditions, cancellation periods, arrival requirements, event terms or rate rules presented during a reservation process form part of the agreement for that reservation.

5. Accuracy and changes

We make reasonable efforts to keep descriptions current, but images, furnishings, programme details, menus, operating times, facility access and other particulars may change. Illustrations are representative. We may correct obvious errors and update website content without prior notice, provided that mandatory consumer rights are respected.

6. Casino leisure information

References to casino leisure describe an age-restricted entertainment facility. Participation is optional and subject to applicable law and venue controls. We do not represent that participation will produce any financial outcome. Guests should set personal limits, use entertainment services responsibly and seek assistance from appropriate support services if participation stops being enjoyable or controlled.

7. Acceptable website use

You must not misuse the website, attempt unauthorised access, interfere with security controls, introduce malicious code, scrape the service in a way that impairs operation, impersonate another person, submit unlawful or abusive content, infringe intellectual property rights, or use the website to facilitate fraud or other unlawful conduct. Automated access that imposes an unreasonable load is prohibited.

8. Intellectual property

Unless otherwise stated, the website design, text, branding, graphics, original media and compilation of content are owned by or licensed to Cormerion Luxe Manor and are protected by applicable intellectual property laws. You may view and make a reasonable personal copy for lawful non-commercial use. No broader licence is granted by implication.

9. User submissions

If you voluntarily submit feedback, enquiry text or other material, you confirm that you have the right to provide it and that it is not unlawful or infringing. We may use the material as reasonably necessary to answer your request, administer services, improve operations or comply with law, subject to our Privacy Policy.

10. Third-party services

Where we identify an independent third-party service, that service may be governed by separate conditions. We are not responsible for third-party terms, systems or content that we do not control. The current static website is designed so that essential front-end resources are stored locally rather than loaded from third-party content delivery networks.

11. Consumer guarantees

Nothing in these Terms & Conditions excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or another mandatory law. Where liability can lawfully be limited, any limitation is intended to apply only to the maximum extent permitted by law.

12. Disclaimers

Website content is provided for general information and is not legal, financial, tax or other professional advice. Availability and operational details may change. To the extent permitted by law, we do not warrant that the website will always be uninterrupted, error-free or immune from every security risk, although we take reasonable steps to maintain reliable operation.

13. Limitation of liability

To the extent permitted by law, Cormerion Luxe Manor is not liable for indirect, incidental, special or consequential loss arising solely from use of or inability to use the informational website. This limitation does not apply where liability cannot lawfully be excluded, including liability arising from applicable statutory guarantees or other mandatory rights.

14. Indemnity

To the extent permitted by law, you are responsible for loss reasonably arising from your unlawful misuse of the website, infringement of third-party rights or material breach of these Terms & Conditions. This clause does not require an individual consumer to indemnify us for loss caused by our own unlawful conduct or negligence where such a limitation would be prohibited.

15. Privacy and cookies

Personal information is handled in accordance with the Privacy Policy. Browser storage and cookie practices are described in the Cookie Policy. Those documents form part of the website legal framework but address different topics from these Terms & Conditions. Where the EU General Data Protection Regulation (GDPR) or equivalent data-protection rules apply to a particular visitor or processing activity, the relevant privacy rights, lawful bases and safeguards are governed by our Privacy Policy and applicable mandatory law.

16. Suspension and termination

We may restrict access to the website where reasonably necessary to protect security, investigate abuse, comply with law or perform maintenance. Rights and obligations that by their nature should survive termination, including intellectual property, liability, dispute and legal compliance provisions, remain effective.

17. Governing law and disputes

These Terms & Conditions are governed by the laws applicable in Victoria, Australia, without limiting any mandatory rights available to consumers in another jurisdiction. Before commencing formal proceedings, the parties are encouraged to attempt in good faith to resolve a dispute through direct communication where appropriate.

18. Changes to these terms

We may revise these terms to reflect legal, operational or service changes. The latest version posted on the website applies from its stated update date. Changes do not retrospectively remove rights already accrued under a confirmed booking or mandatory law.

19. Contact

The website operator is Cormerion Luxe Manor Pty Ltd, 17 Maribyrnong Road, Moonee Ponds, VIC 3039, Australia. General contact details shown on the website can be used for questions about these terms, guest services or an existing enquiry.